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Privacy Policy

Privacy Policy

Your Privacy Matters

This policy relates to how My Super Finder Pty Ltd ABN 59 601 046 744 Authorised Representative No. 463274 of Spectrum Wealth Advisers ABN 57 134 661 706 AFSL 334400 manages your personal information.

We take your privacy and the way we handle your personal information very seriously.  We also adhere to national privacy principles found in the commonwealth privacy act.

We may collect, hold, use and disclose your personal information when it is reasonably necessary for or directly related to providing you with general advice and financial services.  We may share the information with third parties for this same purpose such as superannuation or insurance providers we are accredited with.

At any time you can request access to your personal information we hold and are invited to help us update the records when necessary.  We will require you to identify yourself first.

If you have a complaint about My Super Finder breaching your privacy you can refer to our Financial Services Guide which details what to do in the event of a complaint.  To summarise it here you would:

  1. Firstly, we would like you to contact us to try to resolve the matter.  Call 03 9527 8776 or email or write to us: PO Box 9 St Kilda VIC 3182.
  2. Secondly, if not satisfactorily resolved you can complain to our licensee Spectrum Wealth Advisers 03 6427 7745 or write to: GPO Box 5182, Sydney NSW 2001.
  3. Lastly, if you are still not satisfied you can contact the Financial Ombudsman by calling 1300 780 808, fax 03 9613 6399, email or writing to: GPO Box 3, Melbourne VIC 3001.